Support Service
📩 How to Get Support
Email: support@wedesignthemes.com
Support Forum: https://themessupport.com
Phone, WhatsApp, Zoom, or Google Meet support not available.
🌐 Language & Hours
Support is offered only in English.
Hours: 9 AM – 7 PM IST, Monday to Friday.
Response time may vary; complex issues may take 1–2 extra days.
✅ What’s Included
Help with functionality and basic setup
Configuration and settings guidance
Minor customizations (depending on volume)
Theme conflict resolution
Issues from a standard installation
❌ What’s Not Included
Advanced customizations or design changes
3rd-party plugin or app integrations (except their own)
SEO help or app recommendations
Issues from core modifications, outdated themes, or unapproved code
Transferring custom work to newer theme versions
💸 Custom Work
Charged at $30/hour
Based on feasibility and request complexity
🛠️ Efficient Support Tips
Provide detailed information in support requests for faster resolution
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